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BEST FOR INDUSTRY
If you’re looking for a company that has trusted reviews and personalized service, Christa’s Excellent Auto is an independent auto shipping broker run by a former member of Excellent Auto Transport, another company on our list of best woman-owned companies, in fact!
Opened over five years ago now, Christa’s Excellent Auto provides quality auto transportation services at quality rates that are designed to move your vehicle on time and on budget. With stellar reviews across numerous review sites, including a perfect rating with the BBB, you can’t go wrong choosing Christa’s Excellent Auto to ship your vehicle.
How Christa’s Excellent Auto Compares
Pricing: 2 out of 5 (below average)
Age: 5+ years
Vehicles shipped last year: 300+
How Much Does Christa’s Excellent Auto Cost?
Average Christa’s Excellent Auto Pricing
New York to California: $1400
Florida to California: $725
New Jersey to Georgia: $650
Texas to North Carolina: $725
Need even lower prices?
Christa’s Excellent Auto offers the following discounts:
- Retired and senior citizens
Christa’s Excellent Auto at a Glance
Company type: Broker
Years in operation: 5+
Why We Recommend Christa’s Excellent Auto
No charge until your vehicle is on a truck
Most auto shippers out there today charge at one of two points: either when you first book your order, or when your vehicle is dispatched and assigned to a truck.
Christa’s Excellent Auto, however, goes a step further. They charge you your deposit only after your vehicle is actually picked up and in transit. This means that they don’t get paid for anything they do until they actually, physically get your vehicle onto a carrier.
That kind of dedication to their customers is a big reason as to why Christa’s Excellent Auto is on our list of best woman-owned auto transport companies. It’s hard to beat that kind of service.
Multiple ways to pay
In addition to charging only once your vehicle is on the truck and on its way to you, Christa’s Excellent Auto offers multiple different payment methods to make sure that you can get it done no matter the circumstances.
While many companies nowadays offer multiple ways to pay their deposit, they are mostly only via credit card or by a telecheck. However, Christa’s Excellent Auto is keeping up with the times and can accept payment via Zelle, Cash App, Venmo, or even PayPal.
This flexibility is important for a lot of customers, especially those that don’t have access to certain payment methods or whose money is tied up in other assets or accounts. Being able to provide flexible payment methods gives the company plenty of leeway when talking to customers and booking their orders, so make sure to check them out.
Personalized service from start to finish
One thing that stands out to us is the fact that Christa’s Excellent Auto actually talks to you before they assign your vehicle to a carrier. This is not something that is normally done; typically, your broker will assign your vehicle to a carrier and then let you know when you can expect them to arrive.
However, Christa’s goes a step further and contacts you before they dispatch to make sure that the pickup dates and potential location changes will work for you and your schedule. This kind of personalized approach sets the company apart. Between their various payment methods, the fact that they don’t charge until your vehicle is on a truck, and they check with you to make sure pickup dates work before dispatching, it’s clear that Christa’s Excellent Auto is a cut above the rest.
Can You Trust Christa’s Excellent Auto?
Overall, it’s clear from our own experiences, reading reviews from other customers, and the basic way that Christa’s Excellent Auto operates that the company is one of the best in the industry at taking care of their customers. Can you trust them? Absolutely.
Why Mercury Auto Transport?
Simply put, Mercury is one of the largest auto transport companies in the business today. They have made their name as a leader in the industry through quality customer service, the ability to ship almost any kind of vehicle, and, perhaps most importantly, transparency.
Transparency is an important part of shipping cars because this industry can be anything but. Mercury is a company that will tell it like it is. If their prices are too low, they’ll tell you, and they’ll tell you what the conditions of the route is that your vehicle will be traveling along. This way, you know from the get-go what’s going on and what you can expect.
This method yields great results from a customer service standpoint, and it allows them to hone in on pricing errors and fix them quickly.
Not only that but Mercury ships thousands of vehicles every single year. They are a constant presence in the industry and they have made valuable connections with almost every major carrier on the road. This allows them to dispatch vehicles more quickly, often within just 1-3 days. If you’ve never shipped a car before, this is fantastic turnaround time.
And, like with American Auto Shipping, Mercury’s website is tailor-made for their customers to get the information they need before they ever place an order. Knowledge is power, even when you ship a car, and giving customers a firm understanding of what to expect and how things work allows Mercury to better solve problems as they arise and keep their customers happy.
How does Mercury do it better?
As one of the largest companies in the auto shipping industry today, and one of the oldest, Mercury has learned how to handle problems before they arise. Whether that’s communication problems, issues with pickup or delivery, vehicles not moving quickly enough, Mercury has been around long enough to solve those issues before they ever become issues.
How do they do this? By making sure their prices are always up to date and by making sure they only work with top-rated carriers. This is a common theme among the best shippers in the industry.
The best companies out there maintain do-not-use lists for carriers that cause problems. Having this list – and it’s something most top companies do, including every single one on this list – allows them to quickly identify problem carriers and avoiding them. This way, their customers are always satisfied with their shipment.
Mercury is also fantastic when it comes to customer service. They make sure to keep in constant contact with their customers, and it helps that Mercury has a sizeable staff to make this happen.
With time and experience comes growth, whether in life or in business, and Mercury has grown to become one of the largest in the industry. This means that they have the resources to provide customized service for their customers, and this is reflected in the reviews that they receive.
What do the reviews say?
If you look at customer reviews of Mercury Auto Transport, many of them say the same things: they are professional, courteous, timely, and know what they’re doing.
Mercury has hundreds and hundreds of reviews just from the last two years, and thousand more dating back to the early 2000’s. Most all of them are glowingly positive and speak to the company’s commitment to keeping their customers satisfied.
Not only that, but their reviews – or, at least, many of them – talk about the professionalism of the carriers that they find. This is one of those things that are the hardest to handle for auto shippers, as customers often don’t differentiate between the carrier and the shipper.
This is common because most customers don’t know what auto transport companies actually do. They find independent owner-operators to move their customers vehicles, just like everyone else on this list. By keeping an extensive blacklist of bad carriers, Mercury can sift through the thousands that are on the road and only find the best ones that will for sure take care of the vehicles that are on their trucks.
This is why having those do-not-use lists are so important. A top shipping company has to ensure that the carriers they use will provide the same level of professional customer service that they do, and Mercury, like every other company on this list, understands that.
The reviews that you read about them reflect it as well. Not only that, but Mercury is dedicated to following up on their reviews by responding to customers who leave a review, whether good or bad.
This kind of practice shows that taking care of customers from start to finish is of high priority to Mercury, which is one more reason why they make our list of the best automobile shipping companies out there today.